My trash cart was broken by DPW’S haulers; can I get a free replacement?
I pay high taxes in Hartford, why should I have to pay for a replace cart?
Can I write this cost off on my taxes?
My cart was stolen; can I have it replaced for free?
My lid is damaged, do I have to get a new cart, or can I have it repaired?
Why have cart sizes changed from 95 to 65 gallons?

Q: My trash cart was broken by DPW’S haulers; can I get a free replacement?
A: The current trash carts are approx 13 years old they are 3 years over their useful life. The damage is due to the age. DPW will not take responsibility for damage to a cart that is over 10 years old. If the cart is damaged by DPW equipment, the property owner is responsible for full replacement costs.

Q: I pay high taxes in Hartford, why should I have to pay for a replace cart?
The ordinance Chapter 15, Article I, Section 9 of the Hartford Municipal Code read; The city shall provide a trash container to each property owner of a building designated as residential use with one (1) to six (6) units at a cost equal to ¬–thirty five dollars and no/100 ($35.00) and pursuant to the rules and regulation of the department of public works.

Q: Can I write this cost off on my taxes?
A: Please see your tax advisor for this question.

Q: My cart was stolen; can I have it replaced for free?
A: No, the ordinance requires a $35.00 replacement fee.

Q: My lid is damaged, do I have to get a new cart, or can I have it repaired?
A: The 2011 models are stamped by date of production. Life expectation is 18 years. If there is damaged to the hindages, lids/tops, and or wheels, DPW will replace and/or repair at no charge. However, if repair is not possible, full replacement is required and property owners assume cost.

Q: Why have cart sizes changed from 95 to 65 gallons?

A: The Department Of Public Works now provides 1-6 family properties with 2 carts – one 65 gallon for recycling which is free, the second 65 gallon for trash container which is $35.00. DPW has changed container to 65 gallon each in order to increase recycling (which cost 0 dollars per ton) and to decrease trash (which cost 69 dollar per ton to burn).